21+ only · Safe Betting

Responsible Gaming —
Your protection is our priority

995bet believes in enjoying entertainment within limits. Here you can set your own limits, recognise warning signs, and get help when you need it.

For individuals aged 21 and above only

See gaming as entertainment

Casino and sports betting is primarily a form of entertainment — not a source of income. 995bet believes the real enjoyment of gaming comes when it stays within a planned budget and fits alongside other responsibilities in life.

Before starting online betting, ask yourself a few questions: How much money are you willing to spend on gaming? If you lose that amount, will it cause problems in your daily life? Are you spending more time gaming than planned? The answers to these questions will help you make the right decisions.

995bet's Terms and Conditions include detailed responsible gaming policies. All account holders are required to follow these policies, as they are designed for your own protection.

Remember: There is always a chance of losing in gambling. Placing larger bets in hopes of recovering lost money is a sign of problematic behaviour. No betting strategy guarantees a win.

The age limit for online gaming in Bangladesh is strictly enforced — only individuals aged 21 or above may create and operate an account at 995bet. We enforce this rule through account verification. Responsible family members also play an important role in preventing underage access.

In accordance with our Privacy Policy, your personal information and gaming history are kept secure. Self-exclusion or limit-setting requests are handled with complete confidentiality.

Tools to keep yourself protected

995bet gives you the ability to stay in control of your own gaming. Use the tools below to set limits with awareness.

Deposit limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately.

Betting limit

Set your own cap on how much you can wager within a given period. Any bets beyond that will be stopped automatically.

Session time limit

Decide in advance how long you will play in each session. You will receive an automatic alert when the time is up.

Temporary break

Take a temporary break from your account for 1 day to 6 weeks. No transactions or logins will be possible during the break.

Self-exclusion

Request a long-term or permanent closure of your account. Making this decision is a sign of strength, not weakness.

Gaming history

View a full history of all your bets, wins, losses, and deposits. This information will help you understand your own spending patterns.

Request self-exclusion

Contact us directly via live chat or email to submit a self-exclusion request. The form below is for information purposes only — our support team will follow up with you directly to complete the process.

Type of exclusion

Reason (optional)

After submitting this form, our 24/7 support team will contact you to confirm the request.

Warning signs of a problem

There are specific signs of problematic gaming. Recognising them makes it easier to seek help in time.

Spending beyond your budget

Spending more than your set budget on gaming, or placing bets using emergency funds.

Chasing losses

Placing larger bets in hopes of recovering lost money, which typically leads to even greater losses.

Losing track of time

Spending far more time gaming than planned, resulting in lost sleep or missed work.

Gaming in secret

Hiding your betting activity from family or friends, or lying about it.

Restlessness when unable to play

Feeling uncomfortable, irritable, or anxious when you are unable to play.

Borrowing money to bet

Taking on debt, selling assets, or borrowing money from others to fund betting.

If even one of the above signs applies to you, it is a signal that you should take a break. Talk openly with the 995bet support team and with your family. Asking for help is nothing to be ashamed of.

Where to get help

If you are struggling, do not try to face it alone — seek help. Support is available from several places.

995bet live chat

Our 24/7 live chat support is available in Bengali and English. You can submit a self-exclusion or limit-setting request directly through chat — quickly and confidentially.

995bet email support

You can send any responsible gaming request by email. Our team responds as quickly as possible and keeps all information completely confidential.

Family and trusted ones

Let a family member or a trusted friend know about your gaming habits. Their support can be the greatest help in managing the situation.

Mental health counsellors

Seek advice from a professional counsellor or psychiatrist. Problem gambling is a mental health issue, and professional help is effective.

Support groups

Join a support group made up of people facing similar issues. Sharing experiences means you do not have to feel alone.

995bet's support team is available 24 hours a day, 7 days a week via live chat and email in Bengali and English. If you or someone you know is facing difficulties, reach out today — getting help at the early stage is the most effective approach.

For answers to common questions about responsible gaming, visit our FAQ page, where self-exclusion, limit-setting, and support processes are explained in detail.

995bet's commitment

We believe responsible betting means playing with awareness, knowing your own limits, and being able to stop when needed. 995bet always places player protection above business. Use our platform to enjoy entertainment — within your limits.

21+

Age limit is mandatory

Practical tips for safe gaming

Responsible gaming is not just about setting limits — it means managing your gaming with awareness. Building the following habits keeps gaming within the bounds of entertainment.

Set a specific budget before you play and stick to it strictly.
Never bet with borrowed money or funds set aside for emergencies.
Avoid betting when drinking or under stress — your ability to make decisions is reduced.
Set a time limit before each session and use an alarm.
Stop playing once you reach your set limit, whether you are winning or losing.
Review your gaming history regularly — it builds awareness.
See betting as one part of your leisure time, not the only form of entertainment.
Keep your account and devices away from children and minors.

Give equal importance to family, work, health, and social life alongside gaming. If betting starts to interfere with the normal activities of your daily life, that is a signal that change is needed.

Responsible Gaming — Common Questions

Answers to frequently asked questions about responsible gaming.

Yes. The minimum age to create and use an account at 995bet is 21. Age is verified at registration. An identity verification process is in place to prevent underage access, and any suspicious account is investigated.

Contact 995bet support via live chat or email to request self-exclusion. Once a temporary break period ends, the account can be reactivated. However, for long-term or permanent exclusions, the account cannot be reopened before a specified waiting period has passed.

Requests to lower a deposit limit take effect immediately. Requests to increase a limit require a waiting period, to prevent decisions made in the heat of the moment.

Self-exclusion must be requested by the account holder. However, if you believe an account is being used by a minor or someone with a gambling problem, please let support know — we will take the necessary steps.

Yes. Problem gambling or gambling addiction is a recognised mental health condition. It is not a sign of weak willpower; it is a complex condition related to the brain's reward system. Recovery is possible with the help of a professional mental health counsellor.

Yes, completely. All communication related to responsible gaming is handled with strict confidentiality. Your self-exclusion or limit-setting information is not shared with any third party.

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Responsible Gaming — Your protection is our priority